(Frequently Asked Questions)

Question:   I heard that Open Door is an AIDS clinic, is this true?


Open Door Health Center is not an HIV/AIDS clinic. Although we do not specialize in the treatment of HIV/AIDS, we do continue to provide primary medical, dental and behavioral health services to individuals that do have this disease.

Question:   How do I find out more about volunteering?


We encourage anyone that is interested in finding out more about volunteering at ODHC to contact our Human Resources Manager at 507.344.5505 or by email.  Opportunities range from one-day activities to short-term needs, and some of our volunteers have been with us for many years.  We have a variety of needs from painting, furniture moving, cleaning, landscaping, photography, marketing, office work and more.  We welcome any help!

Question:   What Happens if I miss Open Enrollment?


The Open Enrollment period is determined every year by MNsure. Outside open enrollment, you may not enroll for coverage unless you have a qualifying life event (such as changes in family size, marriage, and other events). However, if you qualify for Medical Assistance or MinnesotaCare, you can enroll year-round.

Question:   I'm a student and I am interested in spending time at Open Door as a requirement of my studies, who do I contact to find out more?


We often host students who are interested in learning more about our organization or are required to spend time in a clinic setting.  Due to the number of requests we receive every semester, we encourage you to contact us early for consideration. To find out more about our opportunities, contact our HR Manager at 507.388.2120 or to email, click here.

Question:   What Plans are Offered on MNsure, and When Can I Sign Up?

Through MNsure, you can find out if you qualify for one of the following types of plans:
Medical Assistance*
Private plans, (according to your age and location) - during open enrollment, usually November through January.
*If you are eligible for one of these programs, you can enroll through MNsure all year long.
Qualifying life events may allow individuals to enroll in benefits outside of the Open Enrollment Period. Please contact an enrollment assister for details.

Question:   What's Covered in MNsure's Health Plans?

•Ambulatory patient services (outpatient care you get when you are not admitted to a hospital)
•Emergency services
•Hospitalization (such as surgery)
•Maternity and newborn care (care before and after your baby is born)
•Mental health and substance use disorder services, including behavioral health treatment (this includes counseling and psychotherapy)
•Prescription drugs
•Rehabilitative and habilitative services and devices (services and devices to help people with injuries, disabilities, or chronic conditions gain or recover mental and physical skills)
•Laboratory services
•Preventive and wellness services and chronic disease management
•Pediatric services

Question:   What is MNsure?


MNsure is Minnesota's marketplace where individuals, families, and small businesses can shop, compare, and choose health insurance coverage that meets their needs. MNsure is the only place you can qualify for financial help that can lower the cost of your monthly insurance premium.

Question:   How Can Open Door Health Center Help Me with MNsure?

We can help you navigate through the MNsure website and assist you in completing your application. We can also check the status of your case, answer questions, and assist you in turning in required items for verification. All of our services are provided for free!

Question:   When is MNsure Open Enrollment?

The Open Enrollment period is released every year by MNsure. Outside open enrollment, you may not enroll for coverage unless you have a qualifying life event (such as changes in family size, marriage, and other events). However, if you qualify for Medical Assistance or MinnesotaCare, you can enroll year-round.
The table on our Enrollment page lists guidelines for those who may qualify for state insurance plans.

Question:   What Happens if I Don't Get Medical Insurance?

It is currently the law for most Americans to have health insurance coverage. If you are required to get health insurance coverage and do not do so, you will be subject to a tax penalty, which increases over time. There are some exceptions to the requirement for having health coverage.